Refund policy

You can request a refund for all unused merch purchases. The Ubiquitii Merch Shop will, upon request via info@ubiedsolutions.com, issue a refund for any reason if the request is made within seven days of purchase and the product has not been used.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund through the same payment method you used to purchase the product. If, for any reason, The Ubiquitii Merch Shop cannot issue a refund via your initial payment method, we will provide the value in equivalent credit or offer an alternate form of repayment. (Some payment methods available in your jurisdiction may not support refunding a purchase back to the original payment method.)

Where Refunds Apply

Our refund offer, within seven days of purchase and has not been used, applies to products on our website.

Abuse

Refunds are designed to remove the risk of purchasing products — not as a way to get free products. If it appears that you are attempting to abuse the refund policy, we may stop offering them to you. We do not consider it abuse to request a refund on an item purchased just before a sale and immediately rebuying that title for the sale price.

How to Request a Refund

You can request a refund or get other assistance with your purchases at info@ubiedsolutions.com.

Revision Date

This Refund Policy was last updated on 18 August 2022. If you were a user before the Revision Date, it replaces the existing Refund Policy.